Client-Focused Processes

Total Property Solutions is committed to protecting our clients’ best interests. Our primary focus is to produce an extraordinary amount of value for our clients by improving their assets while delivering excellent customer service along the way.

Enhance Value

Competitive Pricing for Reduced Renovation Costs

- Competitively bid out repair work to several TPS-Preferred Contractors on every job.
- Typically 3-4 contractors on every job.

Quality Craftsmanship

- We only use highly-vetted contractors. All contractors are licensed and insured. We also conduct extensive background checks, reference checks, and evaluate previous work to ensure quality craftsmanship. 
- Customize renovation specs to appropriately correlate with the client's specific disposition plan for each asset.
- Vendor scorecards to track contractor quality. 

Tight Timelines

- 1.2x days/ $1,000 proposal price (Ex. 30k renovation = 36 days to complete.)
- Our high-touch, hands-on management approach allows us to beat industry average expectations.

“Total Property Solutions has been helpful in securing qualified contractors. All work was completed on time and in a professional manner.”
— Dustin, National Mortgage Fund Manager

 

Excellent Customer Service

Knowledge and Expertise

-We have the expertise required to intelligently manage your renovations.

-TPS’ leaders possess over 60 years of combined experience in REO renovations,
servicing, and investing.

-Led teams that have renovated more than 18,000 single-family residential
properties throughout the nation.

Customized Client Specifications

-Our team can help you strategically build renovation specifications and scopes of work based on your marketing and disposition plan specific to each asset.

Consistent Communication

-Speak directly with the coordinators and management team who oversee your assets.

-Each account manager only manages 10-15 assets at a time to ensure your assets are managed as effective as possible.

Advanced Cloud-Based Technology

-Client specific login via online portal and mobile app.

-24/7 access to all relevant details regarding your properties via cloud-based technology.

Insightful Reporting

-Our clients receive weekly progress reports overviewing all of their assets.